Contact Us

Customer Support at Chloe-Paris

At Chloe-Paris, we deeply value our customers, and we are here to assist with any questions, concerns, or feedback you may have. Your satisfaction is our top priority, and we aim to provide prompt and effective support.

How to Reach Us

You can contact us through any of the following methods:

  • Email: Reach out to us via email at info@Chloe-Paris.com. We strive to respond to all email inquiries within 24 hours.
  • Phone: Call us at +33 745712652 during our business hours, Monday to Friday, from 09:00 am to 05:00 pm.
  • Address: You can also write to us or visit us at our billing address:
    2 Rue Constant Pilate, 92330 Sceaux, France.

Business Hours

Our team is available to assist you during the following hours:

  • Monday to Friday: 09:00 am - 05:00 pm
  • Saturday and Sunday: Closed

If you contact us outside of business hours, we will respond to your inquiry as soon as possible on the next business day.

Common Inquiries

To help save time, here are answers to some frequently asked questions:

  • Order Status:
    You can check the status of your order by logging into your account on our website. If you need further assistance, feel free to reach out to us.

  • Returns and Refunds:
    If you need help with a return or refund, please visit our Returns and Refund Policy page, or contact us directly for personalized support.

  • Shipping Information:
    For details on shipping times, methods, and costs, please refer to our Shipping Policy.

Feedback and Suggestions

We highly value your feedback and are always looking for ways to improve our products and services. If you have any suggestions, comments, or ideas, please don’t hesitate to reach out to us using any of the contact methods above.

Stay Connected

For updates on our latest collections, promotions, and news, follow us on social media and subscribe to our newsletter on our website.

Contact Form

For your convenience, you can also use the contact form on our website. Simply visit the "Contact Us" page and fill out the form with your inquiry. Our team will respond promptly.

Thank you for choosing Chloe-Paris. We look forward to assisting you and ensuring a wonderful shopping experience!